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Leveraging Internal (Carbon Copy) for notification of donations
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on 3/9/2023 1:34:00 PM

Interested in alerts when your constituents make a donation? One quick option is to leverage the CharityEngine Internal (Carbon Copy) feature. By enabling this feature, you and others within your organization can be alerted when a donation has been made through your donation webform. 

Step 1: Locate your donation webform by accessing Online > Webforms > Search & Manage > Manage your selected donation form
Step 2: Navigate to the Email tab  and access the Internal (carbon copy) section

Step 3: Toggle to Send Carbon Copy as Yes and enter Recipient email address(es) and select Save.

You can also adjust Email Message, Subject, Display Name and Reply To according to the needs of your organization. You, and your organization, will now begin to receive notification of constituent donations from your donation form.

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